Billing & collections · 06

Billing reminders and collections, on autopilot.

AI agents send payment reminders, run soft and hard collections, and negotiate payment arrangements over voice and WhatsApp — recovering revenue without growing the call center.

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Outbound voice·WhatsApp·SMS reminder·Email
The problem

Collections is the most expensive call you make — and the easiest to automate.

Most overdue accounts are not bad payers; they're forgetful, distracted or waiting for a workable arrangement. AI can reach all of them, every cycle, at a fraction of the cost.

Text agent

Resolves it right in the chat.

On WhatsApp, SMS and web chat, it authenticates the subscriber, resolves the request and sends the link — with full context, in seconds.

Inerxia · Billing · balance: $47.20online · replies in seconds
Hi Ana, your $47.20 invoice is 5 days overdue. Want to pay now via direct link?
11:00
It's tight this month…
11:02
Got it. I can split it in 2: $23.60 today and $23.60 on the 15th. Works for you?
11:02
Yes, perfect.
11:03
Arrangement active. Sending you the first payment link now.
11:03
Message
Arrangement active · link sent
Voice agent

And picks up the phone.

Natural inbound and outbound calls that identify the account and take the action live — no IVR maze, no hold music.

Ana M. #33,907balance $47.20 · LIVE 01:55
Live
  • InerxiaHi Ana, this is Inerxia. Your $47.20 invoice is 5 days overdue.
  • CallerYes, I know, but money's tight this month.
  • InerxiaI can split it in 2: $23.60 today and $23.60 on the 15th. Works for you?
  • CallerYes, perfect, send me the link.
2-payment plan · link sent
Triggers

What sets the agent off.

Signals score in real time; the right action fires automatically, within your guardrails.

Dunning intelligence · LIVE
SignalsInvoice agePayment methodBIN historyChannel pref.
0.78recovery score
ActionsPayment linkWhatsAppAI call
+15% invoices recovered (month 1) · AUTOMATED
recovered revenue
+24%
cost per collection contact
−72%
reach vs. human team
2.6×
We tripled our outreach without adding a single agent — and recovered receivables we used to write off.
Director of Credit & Collections · Fixed-line operator
Inerxia

See it running on your own data.

Book a 30-minute demo and watch Billing & collections resolve real cases live.