Platform · Run ISP with AI
The subscriber brain behind every agent.
One real-time view of every subscriber — usage, billing, network and port-out risk — wired to AI voice and text agents that run the work end to end.
3Open incidents2 auto-resolving
12,847Users at risk−1.2% / 24h
$284KOverdue collectionsrecovering
1,920Upsell opportunitiesready to offer
Live activity78% AI-resolved
- CPE diagnose + rebootSupport · #48202RESOLVED−6 min
- Loyalty offer · 50% + 20GBRetention · #48201SAVED+$312
- Smart retry + pay linkCollections · #33907RECOVERED+$24
- Upgrade 50GB · +$4/moUpsell · #48203ACCEPTED+$48/yr
The platform
One real-time model of every subscriber — usage, billing, network and port-out risk — so every agent acts on the same truth, not ten disconnected systems.
78%
contacts resolved by AI
4
data engines, one brain
24/7
every channel & language
real-time
scoring, per line
Data & intelligence
One brain, four data engines.
Every subscriber scored daily on usage, billing, network and sentiment — one live profile instead of ten disconnected systems.
Book a demoData engine
User analytics
- Usage, billing, network & sentiment in one profile
- Daily health & risk scoring per line
- Cohorts, ARPU and base health at a glance
AI agents · Text
It handles the whole chat.
On WhatsApp, SMS and web chat, the agent authenticates the subscriber, resolves the request and takes the action — with the full profile in context, in seconds.
- Authenticates the subscriber
- Resolves the request end to end
- Sends the pay link or books the change
- Logs it back to your CRM
Inerxia · Supportonline · replies in seconds
Hi, my internet has been slow since last night.
10:42Hi Pedro, I'm the Inerxia assistant. I see your CPE has 180 ms latency. I'll reboot it remotely — takes 30 s.
10:42Done. Can you confirm if your speed improved?
10:43Yes, working perfectly now. Thanks!
10:44Message
Resolved by AI · 0 escalated · ~45sAI agents · Voice
And it picks up the phone.
Natural inbound and outbound calls that identify the account and take the action live — no IVR maze, no hold music, no queue.
- Natural inbound & outbound calls
- Identifies the account instantly
- Takes the action live on the call
- Outcome logged automatically
Maria G. #82,914Fiber 300 · LIVE 02:14
- InerxiaHi Maria, this is Inerxia. How has your service been today?
- CallerHonestly, I was thinking of switching providers…
- InerxiaI understand. I see you've had Fiber 300 for 14 months. I can offer 30% off for 3 months + free upgrade to 500.
- CallerThat sounds good, I'll take it.
Offer accepted · churn −1
See the platform on your own subscriber base.
Book a 30-minute demo and watch the data and agents run your workflows live.
inerxia