Your whole ISP, running on one system.
The subscriber base, invoicing, suspensions, inventory, tickets, reporting and provisioning — all on one set of data, so the month-end close stops being a file reconciliation.
- modules, one platform
- 7 modules, one platform
- automatic suspensions
- 24/7 automatic suspensions
- weeks to go live
- <4 weeks to go live
- #48201Automatic suspensionOverdue · 4 daysSUSPENDED−1 service
- #48202Automatic reconnectionPSE payment confirmedRECONNECTED2 min
- #48203DIAN issuance + deliveryCycle closeISSUED2,418 docs
- #48204Automatic reconciliationPayment in WhatsAppRECONCILED+$52,000
- 01
Automatic suspension & reconnection
Suspends whoever owes and reactivates whoever pays, on your overdue rules, at any hour.
- 02
Electronic invoicing
Mass issuance for the whole cycle, DIAN-compliant, delivered to the subscriber.
- 03
Contracts & subscriber management
The complete record of each subscriber: contract, plan, balance and installed equipment.
- 04
Inventory control
Equipment and materials by warehouse, tracking what is installed and where.
- 05
Support tickets
A help desk with full traceability: every case logged, assigned and measurable.
- 06
Management dashboard
Operational and executive indicators in real time: receivables, overdue, collections and network.
- 07
Provisioning
Activation and configuration of OLT / GPON equipment from the same system.
All seven modules share the same data. No exporting, no cross-referencing files.
What is ISP management software?
ISP management software is the platform where an internet provider runs its entire operation: the subscriber and contract record, the cycle's electronic invoicing, collections, suspension and reconnection on overdue accounts, equipment inventory, the help desk and network provisioning. It replaces the mix of spreadsheets, standalone accounting software and manual steps most ISPs run on.
- Subscriber and contract management
- One record per subscriber carrying plan, balance, installed equipment and care history.
- Electronic invoicing
- Mass issuance for the whole cycle, compliant with the country's tax rules, delivered to the subscriber.
- Automatic suspension and reconnection
- Suspension on your own overdue rules and reactivation the moment a payment clears, with no intervention.
- Collections and reconciliation
- Online payment whose status returns to the system and matches itself against the issued invoice.
- Network provisioning
- Activation and configuration of the equipment that delivers the service, from the same platform.
- Support and reporting
- A help desk with full traceability, plus operational and executive indicators in real time.
Fits the stack you already run.
Native and custom connectors across the systems that define your subscribers — no rip-and-replace.
Issuing your first full cycle in under 4 weeks.
A focused rollout: migrate, configure, go live — then expand module by module.
- Weeks 1–201
Migration
We bring subscribers, contracts, balances and equipment across from your current system, and verify every record against your current base before moving on.
- Weeks 2–302
Configuration
We configure plans, billing cycles, suspension rules and OLT/GPON provisioning. We run a cycle in parallel with yours.
- Week 403
Go-live
You issue your first full cycle on Inerxia — invoicing, collections and automatic suspensions — with live support alongside.
Implementation is guided, not left to you.
We stay with you through the operation — from migrating your data to the day you issue your first full cycle on Inerxia.
- 01
Migrating your data
We bring subscribers, contracts and balances across with no data loss and no interruption to the operation.
- 02
Onboarding and training
We train your team on their own workflow.
- 03
Support that answers
A direct channel to someone who knows your install and your configuration.
Migration, training and support are included.
Questions operators ask.
- It is the platform where an internet provider runs its whole operation: subscribers and contracts, electronic invoicing, collections, suspension and reconnection on overdue accounts, equipment inventory, the help desk and network provisioning. It replaces the mix of spreadsheets, standalone accounting software and manual steps most ISPs run on.
- Subscriber management, invoicing, collections and automatic suspension do not depend on the access technology — they work the same on fiber or wireless. The provisioning module is built for OLT / GPON equipment, so if you run a wireless network it is worth reviewing your specific hardware on the demo.
- We work with operators from a few hundred to tens of thousands of subscribers. Pricing follows the size of your base, so we set it against your real subscriber count on the demo.
- Yes. We bring subscribers, contracts, balances and equipment across from your current system and verify every record against your current base before going live. The operation keeps running throughout.
- Yes. Issuance is electronic and DIAN-compliant, in mass runs per cycle, delivered to the subscriber with rejection handling before the deadline.
- Not necessarily. InerxiaPay is an optional module: use it and payments clear and service restores on its own, with no manual reconciliation. Prefer your current collections setup and the rest of the system works the same.
- Yes. The system suspends on the overdue rules you define and restores service the moment a payment clears — at any hour, with nobody having to step in.
- We train them on their own workflow, not a generic manual. Afterwards you keep a direct support channel to someone who knows your install and your configuration.
- You issue your first full cycle on Inerxia in under four weeks: two for migration, one for configuration, and a supported go-live.
Worth reading before choosing a system.
- Operación12 minQué es un software de gestión para ISP y qué debe incluirLa definición práctica, los módulos imprescindibles y las preguntas incómodas que conviene hacer en la demo.Read the guide
- Operación13 minCómo migrar tu ISP de hojas de cálculo sin detener la operaciónMigrar no es exportar y volver a importar. Este es el orden que evita que el primer ciclo salga mal.Read the guide
- Operación11 minChecklist para cambiar de software de gestión de ISPTreinta preguntas ordenadas por el momento en que cada una se convierte en problema.Read the guide
Seven modules on a single subscriber base.
Mass invoicing for the cycle, automatic suspension on overdue accounts, reconnection the moment a payment clears, plus inventory, tickets and OLT/GPON provisioning — with no exports and no file reconciliation. Book a 30-minute demo.