Founders INC S26Meta Business PartnerThe operating system for your ISP.
ISP software that brings subscribers, invoicing, collections and support into one place. It suspends and reconnects on its own, and AI agents handle the rest.
- Manage
- Invoice
- Collect
- Suspend & reconnect
- Resolve with AI
Managing +400,000 user interactions / month
subscribers managed
interactions / month
retention
churn
Suspending, reconciling and collecting is still manual work.
The subscriber base lives in one place, invoicing in another and collections at the bank. Every month-end they have to be matched by hand. One system resolves all four.
- 01
Who suspends the subscriber who hasn't paid — and who reconnects them at midnight when they do?
The system suspends overdue accounts on your rules and restores service the moment a payment clears — at any hour, with no manual lists and no involvement from your team.
- 02
How long does it take you to reconcile the month's collections?
Every payment returns to the system in real time and matches itself against the subscriber's invoice. The close stops being a day of manual reconciliation.
- 03
What share of your base pays on time?
Reminders ahead of the cut-off date, payment in the channel the subscriber actually answers, and retries timed to their payday. More invoices clear before a suspension triggers.
- 04
Can you see everything about a subscriber in one place?
Contract, plan, balance, installed equipment and care history in one record — the same one billing, support and field crews read.
Today every answer lives in a different system, and the month-end close depends on nobody making a mistake.
Manage, collect and automate from one system.
Three components sharing the same subscriber information. You can start with whichever carries your heaviest operating load.
- 01
Operating system
Seven modules to run the whole ISP, from the subscriber base to provisioning.
- Automatic suspension & reconnection
- Mass electronic invoicing
- Subscriber base, inventory, tickets and OLT/GPON
- 02
InerxiaPay
Your collections, built in: the customer pays inside WhatsApp and service restores on its own.
- PSE, Nequi, DaviPlata, Bre-B and cards
- Real confirmation, immediate reactivation
- Automatic reconciliation, no manual closes
- 03
AI agents
Agents that resolve support, collections and retention using the information already in the system.
- L1 support end to end
- Collections over voice and WhatsApp
- Retention before the port-out
All your subscribers, managed in one place.
Inerxia fuses each subscriber's network, billing, usage, NPS and interactions into one live profile — then scores their health, groups them into operable clusters, and picks the next action for each.
- Daily health scoring on every subscriber
- Autonomous L1 across voice, chat and WhatsApp
- Actions executed on your own system, with guardrails
- CPE diagnose + rebootSupport · #48202RESOLVED−6 min
- Loyalty offer · 50% + 20GBRetention · #48201SAVED+$312
- Smart retry + pay linkCollections · #33907RECOVERED+$24
- Upgrade 50GB · +$4/moUpsell · #48203ACCEPTED+$48/yr
“Recovering 9% of our at-risk base every month turned retention into a predictable revenue line.”
Your subscriber data, handled the way an operator expects.
Encryption everywhere, least-privilege access and full auditability, with SOC 2 Type II and PCI DSS Level 1 payment infrastructure.
One system to manage, invoice and collect.
Seven modules on the same subscriber base, collections built in over PSE, Nequi and DaviPlata, and AI agents that resolve support and collections. Book a 30-minute demo.